Pancast Terms and Conditions
This document, when incorporated into an insertion order, represents the parties’ common understanding for doing business.
“Ad” means any advertisement provided by an Advertiser or Agency on behalf of an Advertiser.
“Advertiser” means the advertiser listed on the applicable IO or the advertiser for which Agency is the agent under an applicable IO.
“Advertising Materials” means artwork, copy, or active URLs for Ads.
“Affiliate” means, as to an entity, any other entity directly or indirectly controlling, controlled by, or under common control with, such entity.
“Agency” means the advertising agency listed on the applicable IO.
“CPA Deliverables” means Deliverables sold on a cost per acquisition basis.
“CPC Deliverables” means Deliverables sold on a cost per click basis.
“CPL Deliverables” means Deliverables sold on a cost per lead basis.
“CPM Deliverables” means Deliverables sold on a cost per thousand impression basis.
“Deliverable” or “Deliverables” means the inventory delivered by Pancast (eg. impressions, clicks, or other desired actions).
“DSP” means the Demand Side Platform engaged by the Advertiser or Agency to place Ads through Pancast’s Third Party Ad Server.
“DSP Deals” means Ads delivered on Sites using an Advertiser’s or Agency’s designated DSP.
“IO” means a mutually agreed insertion order that incorporates these Terms, under which Pancast will deliver Ads on Sites for the benefit of Agency or Advertiser.
“Pancast” is an advertising network consisting of numerous publisher partners whose inventory will be used to fulfil the applicable IO.
“Network Properties” means websites, apps, mobile sites used to fulfil an IO that are not owned, operated, or controlled by Pancast, but on which Pancast has a contractual right to serve Ads.
“Non-DSP Deals” means Ads delivered on Sites without the use of a DSP.
“Policies” means advertising criteria or specifications made conspicuously available, including content limitations, technical specifications, privacy policies, user experience policies, policies regarding consistency with Pancast’s public image, community standards regarding obscenity or indecency (taking into consideration the portion(s) of the Site on which the Ads are to appear), other editorial or advertising policies, and Advertising Materials due dates.
“Representative” means, as to an entity and/or its Affiliate(s), any director, officer, employee, consultant, contractor, agent, and/or attorney.
“Site” or “Sites” means Network Properties.
“Terms” means these Standard Terms and Conditions.
“Third Party” means an entity or person that is not a party to an IO; for purposes of clarity, Pancast, Agency, Advertiser, and any Affiliates or Representatives of the foregoing are not Third Parties.
“Third Party Ad Server” means a Third Party that will serve and/or track Ads.
I. INSERTION ORDERS AND INVENTORY AVAILABILITY
a. IO Details.
From time to time, Pancast and Agency may execute IOs that will be accepted as set forth in Section I(b). As applicable, each IO will specify: (i) the type(s) and amount(s) of Deliverables, (ii) the price(s) for such Deliverables, (iii) the maximum amount of money to be spent pursuant to the IO, (iv) the start and end dates of the campaign, and (v) the identity of and contact information for any Third Party Ad Server. Other items that may be included are, but are not limited to, reporting requirements, any special Ad delivery scheduling and/or Ad placement requirements, and specifications concerning ownership of data collected.
b. Availability; Acceptance.
Pancast will make commercially reasonable efforts to notify Agency within two (2) business days of receipt of an IO signed by Agency if the specified inventory is not available. Acceptance of the IO and these Terms will be deemed the earlier of (i) written (which, unless otherwise specified, for purposes of these Terms, will include paper, fax, or e-mail communication) approval of the IO by Pancast and Agency, or (ii) the display of the first Ad impression by Pancast, unless otherwise agreed on the IO. Notwithstanding the foregoing, modifications to the originally submitted IO will not be binding unless approved in writing by both Pancast and Agency.
Revisions to accepted IOs will be made in writing and acknowledged by the other party in writing.
II. AD PLACEMENT AND POSITIONING
a. Compliance with IO.
Pancast will comply with the IO, including all Ad placement restrictions, and, except as set forth in Section VI(c), will create a reasonably balanced delivery schedule. Pancast will provide, within the scope of the IO, an Ad to the Site specified on the IO when such Site is visited by an Internet user. Any exceptions will be approved by Agency in writing.
b. Changes to Site.
Pancast will use commercially reasonable efforts to provide Agency at least 10 business days prior notification of any material changes to the Site that would materially change the target audience or materially affect the size or placement of the Ad specified on the applicable IO. Should such a modification occur with or without notice, as Agency’s and Advertiser’s sole remedy for such change, Agency may cancel the remainder of the affected placement without penalty within the 10-day notice period. If Pancast has failed to provide such notification, Agency may cancel the remainder of the affected placement within 30 days of such modification and, in such case, will not be charged for any affected Ads delivered after such modification.
c. Technical Specifications.
Pancast will submit or otherwise make electronically accessible to Agency final technical specifications within two (2) business days of the acceptance of an IO. Changes by Pancast to the specifications of already-purchased Ads after that two (2) business day period will allow Advertiser to suspend delivery of the affected Ad for a reasonable time (without impacting the end date, unless otherwise agreed by the parties) in order to (i) send revised Advertising Materials; (ii) request that Pancast resize the Ad at Pancast’s cost, and with final creative approval of Agency, within a reasonable time period to fulfill the guaranteed levels of the IO; (iii) accept a comparable replacement; or (iv) if the parties are unable to negotiate an alternate or comparable replacement in good faith within five (5) business days, immediately cancel the remainder of the affected placement without penalty.
d. Editorial Adjacencies.
Pancast acknowledges that certain Advertisers may not want their Ads placed adjacent to content that promotes pornography, violence, or the use of firearms, contains obscene language, or falls within another category stated on the IO (“Editorial Adjacency Guidelines”). For Ads shown on Network Properties, Pancast and Agency agree that Pancast’s sole responsibilities with respect to compliance with these Editorial Adjacency Guidelines will be to obtain contractual representations from its participating network publishers that such publishers will comply with Editorial Adjacency Guidelines on all Network Properties and to provide the remedy specified below to Agency with respect to violations of Editorial Adjacency Guidelines on Network Properties. Should Ads appear in violation of the Editorial Adjacency Guidelines, Advertiser’s sole and exclusive remedy is to request in writing that Pancast remove the Ads and issue a credit to Advertiser equal to the value of such Ads, or not bill Agency for such Ads. In cases where a credit can be shown to be commercially infeasible for the Advertiser, Agency and Pancast will negotiate an alternate solution. After Agency notifies Pancast that specific Ads are in violation of the Editorial Adjacency Guidelines, Pancast will make commercially reasonable efforts to correct such violation within 24 hours. If such correction materially and adversely impacts such IO, Agency and Pancast will negotiate in good faith mutually agreed changes to such IO to address such impacts. Notwithstanding the foregoing, Agency and Advertiser each acknowledge and agree that no Advertiser will be entitled to any remedy for any violation of the Editorial Adjacency Guidelines resulting from: (i) Ads placed at locations other than the Sites, or (ii) Ads displayed on properties that Agency or Advertiser is aware, or should be aware, may contain content in potential violation of the Editorial Adjacency Guidelines.
III. PAYMENT AND PAYMENT LIABILITY
For Non-DSP deals, invoices will be raised at the end of each calendar month by Pancast. Invoices will be sent to Advertiser’s or Agency’s billing address as set forth on the IO and will include information reasonably specified by Agency, such as the IO number, Advertiser name, brand name or campaign name, and any number or other identifiable reference stated as required for invoicing on the IO.
For DSP deals, invoices will be raised at the end of each calendar month by Pancast’s Third Party Ad Server to the DSP used by the Advertiser or Agency to place the Ads. Invoices will be sent to DSP’s billing address as registered with the Third Party Ad Server and include such information as agreed between the Third Party Ad Server and the DSP.
All invoices (other than corrections of previously provided invoices) pursuant to the IO will be sent within 90 days of delivery of all Deliverables. Pancast acknowledges that failure by Pancast to send an invoice within such period may cause Agency to be contractually unable to collect payment from the Advertiser. If Pancast or its Third Party Ad Server sends the invoice after the 90-day period and the Agency (or their designated DSP) either has not received the applicable funds from the Advertiser or does not have the Advertiser’s consent to dispense such funds, Agency will use commercially reasonable efforts to assist Pancast in collecting payment from the Advertiser or obtaining Advertiser’s consent to dispense funds. Upon request from the Agency, Pancast should provide proof of performance for the invoiced period, which may include access to online or electronic reporting, as addressed in these Terms, subject to the notice and cure provisions of Section IV. Pancast will invoice Agency for the services provided on a calendar-month basis with the net cost (i.e., the cost before subtracting Agency commission, if any) based on actual delivery, flat-fee, or based on prorated distribution of delivery over the term of the IO, as specified on the applicable IO.
b. Payment Date.
Agency will make payment as per the payment terms included on the invoice, or as otherwise stated in a payment schedule set forth on the IO.
c. Payment Liability.
Unless otherwise set forth by Agency on the IO, Pancast holds Agency liable for payments regardless of whether proceeds have cleared from Advertiser to Agency for Ads placed in accordance with the IO. Agency agrees to make every reasonable effort to collect and clear payment from Advertiser on a timely basis. Failure by the Agency to make payment for an IO may prohibit the running of other advertising IOs on the Site(s). Upon request, Agency will make available to Pancast written confirmation of the relationship between Agency and Advertiser. This confirmation should include, for example, Advertiser’s acknowledgement that Agency is its agent and is authorized to act on its behalf in connection with the IO and these Terms. If Advertiser’s or Agency’s credit is or becomes impaired, Pancast may require payment in advance.
a. Confirmation of Campaign Initiation.
Pancast will, within two (2) business days of the start date on the IO, provide confirmation to Advertiser or Agency, either electronically or in writing, stating whether the components of the IO have begun delivery.
b. Pancast Reporting.
If Pancast is serving the campaign, Pancast will make reporting available at least as often as weekly, either electronically or in writing, unless otherwise specified on the IO. Reports will be broken out by day and summarized by creative execution, content area (Ad placement), impressions, clicks, spend/cost, and other variables as may be defined on the IO (e.g., keywords). Once Pancast has provided the online or electronic report, it agrees that Agency and/or Advertiser are entitled to reasonably rely on it, subject to provision of Pancast’s invoice for such period.
c. Credits for Reporting Failure.
If Pancast fails to deliver an accurate and complete report by the time specified, Agency may initiate credit discussions pursuant to Section VI, below. If Agency informs Pancast that Pancast has delivered an incomplete or inaccurate report, or no report at all, Pancast will cure such failure within five (5) business days of receipt of such notice. Failure to cure may result in non-payment for all activity for which data is incomplete or missing until Pancast delivers reasonable evidence of performance; such report will be delivered within 30 days of Pancast’s knowledge of such failure or, absent such knowledge, within 180 days of delivery of all Deliverables.
d. Confirmation of Campaign Initiation.
Pancast will, within two (2) business days
V. CANCELLATION AND TERMINATION
a. Without Cause.
Unless designated on the IO as non-cancelable, Advertiser may cancel the entire IO, or any portion thereof, as follows:
i. With 14 days’ prior written notice to Pancast, without penalty, for any guaranteed Deliverable, including, but not limited to, CPM Deliverables. For clarity and by way of example, if Advertiser cancels the guaranteed portions of the IO eight (8) days prior to serving of the first impression, Advertiser will only be responsible for the first six (6) days of those Deliverables.
ii. With seven (7) days’ prior written notice to Pancast, without penalty, for any non-guaranteed Deliverable, including, but not limited to, CPC Deliverables, CPL Deliverables, or CPA Deliverables, as well as some non-guaranteed CPM Deliverables.
iii. With 30 days’ prior written notice to Pancast, without penalty, for any flat fee based or fixed-placement Deliverable, including, but not limited to, roadblocks, time based or share-of-voice buys, and some types of cancelable sponsorships.
iv. Advertiser or Agency will remain liable to Pancast for amounts due for any custom content or development (“Custom Material”) provided to Advertiser or Agency, or completed by Pancast or its third-party vendor prior to the effective date of termination. For IOs that contemplate the provision or creation of Custom Material, Pancast will specify the amounts due for such Custom Material as a separate line item. Advertiser or Agency will pay for such Custom Material within 30 days from receiving an invoice therefore.
b. For Cause.
Either Pancast or Advertiser or Agency may terminate an IO at any time if the other party is in material breach of its obligations hereunder, which breach is not cured within 10 days after receipt of written notice thereof from the non-breaching party, except as otherwise stated in these Terms with regard to specific breaches. Additionally, if Agency or Advertiser breaches its obligations by violating the same Policy three times (and such Policy was provided to Agency or Advertiser) and receives timely notice of each such breach, even if Agency or Advertiser cures such breaches, then Pancast may terminate the IO or placements associated with such breach upon written notice. If Agency or Advertiser does not cure a violation of a Policy within the applicable 10-day cure period after written notice, where such Policy had been provided by Pancast to Advertiser or Agency, then Pancast may terminate the IO and/or placements associated with such breach upon written notice.
c. Short Rates.
Short rates will apply to canceled buys to the degree stated on the IO.
a. Notification of Under-delivery.
Pancast will monitor delivery of the Ads, and will notify Advertiser or Agency either electronically or in writing as soon as possible (and no later than 14 days before the applicable IO end date unless the length of the campaign is less than 14 days) if Pancast believes that an under-delivery is likely. In the case of a probable or actual under-delivery, Advertiser or Agency and Pancast may arrange for a credit consistent with these Terms.
b. Credit Procedure.
If actual Deliverables for any campaign fall below guaranteed levels, as set forth on the IO, and/or if there is an omission of any Ad (placement or creative unit), Agency and Pancast will use commercially reasonable efforts to agree upon the conditions of a credit, either on the IO or at the time of the shortfall. If Agency or Advertiser has made a cash prepayment to Pancast, specifically for the campaign IO for which under-delivery applies, then, if Agency and/or Advertiser is reasonably current on all amounts owed to Pancast under any other agreement for such Advertiser, Agency may elect to receive a refund for the under-delivery equal to the difference between the applicable pre-payment and the value of the delivered portion of the campaign. In no event will Pancast extend any Ad beyond the period set forth on the IO without the prior written consent of Agency.
c. Unguaranteed Deliverables.
If an IO contains CPA Deliverables, CPL Deliverables, or CPC Deliverables, the predictability, forecasting, and conversions for such Deliverables may vary and guaranteed delivery, even delivery, and credits are not available.
VII. BONUS IMPRESSIONS
a. With Third Party Ad Server.
Where Advertiser or Agency uses a Third Party Ad Server, Pancast will not bonus more than 10% above the Deliverables specified on the IO without the prior written consent of Agency. Permanent or exclusive placements will run for the specified period of time regardless of over-delivery, unless the IO establishes an impression cap for Third Party Ad Server activity. Agency will not be charged by Pancast for any additional Deliverables above any level guaranteed or capped on the IO. If a Third Party Ad Server is being used and Advertiser or Agency notifies Pancast that the guaranteed or capped levels stated on the IO have been reached, Pancast will use commercially reasonable efforts to suspend delivery and, within 48 hours of receiving such notice, Pancast may either (i) serve any additional Ads itself or (ii) be held responsible for all applicable incremental Ad serving charges incurred by Advertiser but only (A) after such notice has been provided, and (B) to the extent such charges are associated with overdelivery by more than 10% above such guaranteed or capped levels.
b. No Third Party Ad Server.
Where Agency does not use a Third Party Ad Server, Pancast may bonus as many ad units as Pancast chooses unless otherwise indicated on the IO. Agency will not be charged by Pancast for any additional Deliverables above any level guaranteed on the IO.
VIII. FORCE MAJEURE
Excluding payment obligations, neither Advertiser or Agency nor Pancast will be liable for delay or default in the performance of its respective obligations under these Terms if such delay or default is caused by conditions beyond its reasonable control, including, but not limited to, fire, flood, accident, earthquakes, telecommunications line failures, electrical outages, network failures, acts of God, or labor disputes (“Force Majeure event”). If Pancast suffers such a delay or default, Pancast will make reasonable efforts within five (5) business days to recommend a substitute transmission for the Ad or time period for the transmission. If no such substitute time period or makegood is reasonably acceptable to Advertiser or Agency, Pancast will allow Advertiser or Agency a pro rata reduction in the space, time, and/or program charges hereunder in the amount of money assigned to the space, time, and/or program charges at time of purchase. In addition, Advertiser or Agency will have the benefit of the same discounts that would have been earned had there been no default or delay.
b. Related to Payment.
If Advertiser’s or Agency’s ability to transfer funds to third parties has been materially negatively impacted by an event beyond the Advertiser’s or Agency’s reasonable control, including, but not limited to, failure of banking clearing systems or a state of emergency, then Advertiser or Agency will make every reasonable effort to make payments on a timely basis to Pancast, but any delays caused by such condition will be excused for the duration of such condition. Subject to the foregoing, such excuse for delay will not in any way relieve Advertiser or Agency from any of its obligations as to the amount of money that would have been due and paid without such condition.
If a Force Majeure event has continued for five (5) business days, Pancast and/or Advertiser/Agency has the right to cancel the remainder of the IO without penalty.
IX. AD MATERIALS
Advertiser/Agency will submit Advertising Materials pursuant to Section II(c) in accordance with Pancast’s then-existing Policies. Pancast’s sole remedies for a breach of this provision are set forth in Section V(c), above, Sections IX (c) and (d), below, and Sections X (b) and (c), below.
b. Late Creative.
If Advertising Materials are not received by the IO start date, Pancast will begin to charge the Advertiser/Agency on the IO start date on a pro rata basis based on the full IO, excluding portions consisting of performance-based, non-guaranteed inventory, for each full day the Advertising Materials are not received. If Advertising Materials are late based on the Policies, Pancast is not required to guarantee full delivery of the IO. Pancast and Advertiser or Agency will negotiate a resolution if Pancast has received all required Advertising Materials in accordance with Section IX(a) but fails to commence a campaign on the IO start date.
d. Damaged Creative.
If Advertising Materials provided by Advertiser/Agency are damaged, not to Pancast’s specifications, or otherwise unacceptable, Pancast will use commercially reasonable efforts to notify Advertiser/Agency within two (2) business days of its receipt of such Advertising Materials.
e. No Modification.
Pancast will not edit or modify the submitted Ads in any way, including, but not limited to, resizing the Ad, without Advertiser/Agency’s approval. Pancast will use all Ads in strict compliance with these Terms and any written instructions provided on the IO.
f. Ad Tags.
When applicable, Third Party Ad Server tags will be implemented so that they are functional in all aspects.
g. Trademark Usage.
Pancast, on the one hand, and Agency and Advertiser, on the other, will not use the other’s trade name, trademarks, logos, or Ads in any public announcement (including, but not limited to, in any press release) regarding the existence or content of these Terms or an IO without the other’s prior written approval.
a. By Pancast.
Pancast will defend, indemnify, and hold harmless Agency, Advertiser, and each of its Affiliates and Representatives from damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) (collectively, “Losses”) resulting from any claim, judgment, or proceeding (collectively, “Claims”) brought by a Third Party and resulting from (i) Pancast’s alleged breach of Section XII or of Pancast’s representations and warranties in Section XIV(a), (ii) Pancast’s display or delivery of any Ad in breach of Section II(a) or Section IX(e), or (iii) Advertising Materials provided by Pancast for an Ad (and not by Agency, Advertiser, and/or each of its Affiliates and/or Representatives) (“Pancast Advertising Materials”) that: (A) violate any applicable law, regulation, judicial or administrative action, or the right of a Third Party; or (B) are defamatory or obscene. Notwithstanding the foregoing, Pancast will not be liable for any Losses resulting from Claims to the extent that such Claims result from (1) Pancast’s customization of Ads or Advertising Materials based upon detailed specifications, materials, or information provided by the Advertiser, Agency, and/or each of its Affiliates and/or Representatives, or (2) a user viewing an Ad outside of the targeting set forth on the IO, which viewing is not directly attributable to Pancast’s serving such Ad in breach of such targeting.
b. By Advertiser.
Advertiser will defend, indemnify, and hold harmless Pancast and each of its Affiliates and Representatives from Losses resulting from any Claims brought by a Third Party resulting from (i) Advertiser’s alleged breach of Section XII or of Advertiser’s representations and warranties in Section XIV(a), (ii) Advertiser’s violation of Policies (to the extent the terms of such Policies have been provided (e.g., by making such Policies available by providing a URL) via email or other affirmative means, to Agency or Advertiser at least 14 days prior to the violation giving rise to the Claim), or (iii) the content or subject matter of any Ad or Advertising Materials to the extent used by Pancast in accordance with these Terms or an IO.
c. By Agency.
Agency represents and warrants that it has the authority as Advertiser’s agent to bind Advertiser to these Terms and each IO, and that all of Agency’s actions related to these Terms and each IO will be within the scope of such agency. Agency will defend, indemnify, and hold harmless Pancast and each of its Affiliates and Representatives from Losses resulting from (i) Agency’s alleged breach of the foregoing sentence, or (ii) Claims brought by a Third Party alleging that Agency has breached its express, Agency-specific obligations under Section XII.
The indemnified party(s) will promptly notify the indemnifying party of all Claims of which it becomes aware (provided that a failure or delay in providing such notice will not relieve the indemnifying party’s obligations except to the extent such party is prejudiced by such failure or delay), and will: (i) provide reasonable cooperation to the indemnifying party at the indemnifying party’s expense in connection with the defense or settlement of all Claims; and (ii) be entitled to participate at its own expense in the defense of all Claims. The indemnified party(s) agrees that the indemnifying party will have sole and exclusive control over the defense and settlement of all Claims; provided, however, the indemnifying party will not acquiesce to any judgment or enter into any settlement, either of which imposes any obligation or liability on an indemnified party(s) without its prior written consent.
XI. LIMITATION OF LIABILITY
Excluding Agency’s, Advertiser’s, and Pancast’s respective obligations under Section X, damages that result from a breach of Section XII, or intentional misconduct by Agency, Advertiser, or Pancast, in no event will any party be liable for any consequential, indirect, incidental, punitive, special, or exemplary damages whatsoever, including, but not limited to, damages for loss of profits, business interruption, loss of information, and the like, incurred by another party arising out of an IO, even if such party has been advised of the possibility of such damages.
XII. NON-DISCLOSURE, DATA USAGE AND OWNERSHIP, PRIVACY AND LAWS
a. Definitions and Obligations.
“Confidential Information” will include (i) all information marked as “Confidential,” “Proprietary,” or similar legend by the disclosing party (“Discloser”) when given to the receiving party (“Recipient”); and (ii) information and data provided by the Discloser, which under the circumstances surrounding the disclosure should be reasonably deemed confidential or proprietary. Without limiting the foregoing, Discloser and Recipient agree that each Discloser’s contribution to IO Details (as defined below) shall be considered such Discloser’s Confidential Information. Recipient will protect Confidential Information in the same manner that it protects its own information of a similar nature, but in no event with less than reasonable care. Recipient shall not disclose Confidential Information to anyone except an employee, agent, Affiliate, or third party who has a need to know same, and who is bound by confidentiality and non-use obligations at least as protective of Confidential Information as are those in this section. Recipient will not use Discloser’s Confidential Information other than as provided for on the IO.
Notwithstanding anything contained herein to the contrary, the term “Confidential Information” will not include information which: (i) was previously known to Recipient; (ii) was or becomes generally available to the public through no fault of Recipient; (iii) was rightfully in Recipient’s possession free of any obligation of confidentiality at, or prior to, the time it was communicated to Recipient by Discloser; (iv) was developed by employees or agents of Recipient independently of, and without reference to, Confidential Information; or (v) was communicated by Discloser to an unaffiliated third party free of any obligation of confidentiality. Notwithstanding the foregoing, the Recipient may disclose Confidential Information of the Discloser in response to a valid order by a court or other governmental body, as otherwise required by law or the rules of any applicable securities exchange, or as necessary to establish the rights of either party under these Terms; provided, however, that both Discloser and Recipient will stipulate to any orders necessary to protect such information from public disclosure.
c. Additional Definitions.
As used herein the following terms shall have the following definitions:
i. “User Volunteered Data” is personally identifiable information collected from individual users by Pancast during delivery of an Ad pursuant to the IO, but only where it is expressly disclosed to such individual users that such collection is solely on behalf of Advertiser.
ii. “IO Details” are details set forth on the IO but only when expressly associated with the applicable Discloser, including, but not limited to, Ad pricing information, Ad description, Ad placement information, and Ad targeting information.
iii. “Performance Data” is data regarding a campaign gathered during delivery of an Ad pursuant to the IO (e.g., number of impressions, interactions, and header information), but excluding Site Data or IO Details.
iv. “Site Data” is any data that is (A) preexisting Pancast data used by Pancast pursuant to the IO; (B) gathered pursuant to the IO during delivery of an Ad that identifies or allows identification of Pancast, Pancast’s Site, brand, content, context, or users as such; or (C) entered by users on any Pancast Site other than User Volunteered Data.
v. “Collected Data” consists of IO Details, Performance Data, and Site Data.
vi. “Repurposing” means retargeting a user or appending data to a non-public profile regarding a user for purposes other than performance of the IO.
vii. “Aggregated” means a form in which data gathered under an IO is combined with data from numerous campaigns of numerous Advertisers and precludes identification, directly or indirectly, of an Advertiser.
d. Use of Collected Data.
i. Unless otherwise authorized by Pancast, Advertiser will not:
A. use Collected Data for Repurposing; provided, however, that Performance Data may be used for Repurposing so long as it is not joined with any IO Details or Site Data;
B. disclose IO Details of Pancast or Site Data to any Affiliate or Third Party except as set forth in Section XII(d)(iii).
ii. Advertiser, Agency, and Pancast (each a “Transferring Party”) will require any Third Party or Affiliate used by the Transferring Party in performance of the IO on behalf of such Transferring Party to be bound by confidentiality and non-use obligations at least as restrictive as those on the Transferring Party, unless otherwise set forth in the IO.
e. Privacy Policies.
f. Compliance with Law.
Agency, Advertiser, and Pancast will at all times comply with all federal, state, and local laws, ordinances, regulations, and codes which are applicable to their performance of their respective obligations under the IO.
g. Agency Use of Data.
Agency will not:
i. use Collected Data unless Advertiser is permitted to use such Collected Data, nor
ii. use Collected Data in ways that Advertiser is not allowed to use such Collected Data. Notwithstanding the foregoing or anything to the contrary herein, the restrictions on Advertiser in Section XII(d)(i) shall not prohibit Agency from (A) using Collected Data on an Aggregated basis for internal media planning purposes only (but not for Repurposing), or (B) disclosing qualitative evaluations of Aggregated Collected Data to its clients and potential clients, and Media Companies on behalf of such clients or potential clients, for the purpose of media planning.
XIII. THIRD PARTY AD SERVING AND TRACKING
a. Ad Serving and Tracking.
Pancast will track delivery through its Third Party Ad Server.
b. Controlling Measurement.
The Controlling Measurement will be based on Pancast’s Third Party Ad Server, unless otherwise agreed by Agency and Pancast in writing.
c. Ad Server Reporting.
Pancast will provide placement-level activity reports to the other party in a timely manner, as mutually agreed to by the parties or as specified in Section IV(b), above, in the case of Ads being served by Pancast.
d. Discrepant Measurement.
If the difference between the Controlling Measurement and the other party’s measurement exceeds 10% over the invoice period and the Controlling Measurement is lower, the parties will facilitate a reconciliation effort between Pancast’s and the other party’s measurements. If the discrepancy cannot be resolved and a good faith effort to facilitate the reconciliation has been made, Advertiser/Agency reserves the right to either:
i. Consider the discrepancy an under-delivery of the Deliverables as described in Section VI(b), whereupon the parties will act in accordance with that Section, including the requirement that Agency and Pancast make an effort to agree upon the conditions of a credit, or
ii. Pay invoice based on Controlling Measurement-reported data, plus a 10% upward adjustment to delivery.
e. Measurement Methodology.
Pancast will make reasonable efforts to publish, and Agency will make reasonable efforts to cause the Third Party Ad Server to publish, a disclosure in the form specified by the AAAA and IAB regarding their respective ad delivery measurement methodologies with regard to compliance with the IAB/AAAA Guidelines.
f. Third Party Ad Server Malfunction.
Where Advertiser/Agency is using a Third Party Ad Server and that Third Party Ad Server cannot serve the Ad, Advertiuser/Agency will have a one-time right to temporarily suspend delivery under the IO for a period of up to 72 hours. Upon written notification by Advertiser/Agency of a non-functioning Third Party Ad Server, Pancast will have 24 hours to suspend delivery. Following that period, Advertiser/Agency will not be held liable for payment for any Ad that runs within the immediately following 72-hour period until Pancast is notified that the Third Party Ad Server is able to serve Ads. After the 72-hour period passes and Advertiser/Agency has not provided written notification that Pancast can resume delivery under the IO, Advertiser/Agency will pay for the Ads that would have run, or are run, after the 72-hour period but for the suspension, and can elect Pancast to serve Ads until the Third Party Ad Server is able to serve Ads. If Advertiser/Agency does not so elect for Pancast to serve the Ads until Third Party Ad Server is able to serve Ads, Pancast may use the inventory that would have been otherwise used for Pancast’s own advertisements or advertisements provided by a Third Party.
g. Third Party Ad Server Fixed.
Upon notification that the Third Party Ad Server is functioning, Pancast will have 72 hours to resume delivery. Any delay in the resumption of delivery beyond this period, without reasonable explanation, will result in Pancast owing a credit to Advertiser/Agency.
a. Necessary Rights.
Pancast represents and warrants that Pancast has all necessary permits, licenses, and clearances to sell the Deliverables specified on the IO subject to these Terms. Advertiser represents and warrants that Advertiser has all necessary licenses and clearances to use the content contained in the Ads and Advertising Materials as specified on the IO and subject to these Terms, including any applicable Policies.
Neither Agency nor Advertiser may resell, assign, or transfer any of its rights or obligations hereunder, and any attempt to resell, assign, or transfer such rights or obligations without Pancast’s prior written approval will be null and void. All terms and conditions in these Terms and each IO will be binding upon and inure to the benefit of the parties hereto and their respective permitted transferees, successors, and assigns.
c. Entire Agreement.
Each IO (including the Terms) will constitute the entire agreement of the parties with respect to the subject matter thereof and supersede all previous communications, representations, understandings, and agreements, either oral or written, between the parties with respect to the subject matter of the IO. The IO may be executed in counterparts, each of which will be an original, and all of which together will constitute one and the same document.
d. Conflicts; Governing Law; Amendment.
In the event of any inconsistency between the terms of an IO and these Terms, the terms of the IO will prevail. All IOs will be governed by the laws of the State of Singapore. Pancast and Advertiser or Agency (on behalf of itself and Advertiser) agree that any claims, legal proceedings, or litigation arising in connection with the IO (including these Terms) will be brought solely in Singapore, and the parties consent to the jurisdiction of such courts. No modification of these Terms will be binding unless in writing and signed by both parties. If any provision herein is held to be unenforceable, the remaining provisions will remain in full force and effect. All rights and remedies hereunder are cumulative.
Any notice required to be delivered hereunder will be deemed delivered three days after deposit, postage paid, in mail, return receipt requested, one business day if sent by overnight courier service, and immediately if sent electronically or by fax. All notices to Pancast and Advertiser or Agency will be sent to the contact as noted on the IO with a copy to the Legal Department. All notices to Advertiser or Agency will be sent to the address specified on the IO.
Sections III, VI, X, XI, XII, and XIV will survive termination or expiration of these Terms, and Section IV will survive for 30 days after the termination or expiration of these Terms. In addition, each party will promptly return or destroy the other party’s Confidential Information upon written request and remove Advertising Materials and Ad tags upon termination of these Terms.
Section or paragraph headings used in these Terms are for reference purposes only, and should not be used in the interpretation hereof.